Q: Can I place an order online for collection and not post?

A: Yes we have a new click and collect service where you can place and order for an IN STOCK item for collection at our BELFAST branch.

Q: Can I get technical help on an item before I buy it? I am not sure if the item is exactly what I need?

A: Yes. Our highly trained sales team have extensive product knowledge and can guide you in the right direction for the items that you require. Please refer to the technical help page for methods of contact

Q: How do I return an item?

A: Please follow the instructions on our returns page

Q: Can I apply for a trade account?

A: Yes please follow the steps on the Trade Account page

Q: Can I order online as an account customer?

A: Yes account customers are set up on our dedicated trade customer portal where your personal discount will be applied to products selected

Q: I have a part that is obsolete; can you help me find the replacement part?

A: Please send your enquiry to our Technical Team who will be able to find you the new part